+- tussom Forums (https://tussom.com/forums)
+-- Forum: Templates (https://tussom.com/forums/forumdisplay.php?fid=49)
+--- Forum: FAQ (Frequently Asked Questions) (https://tussom.com/forums/forumdisplay.php?fid=89)
+--- Thread: Does tussom Template allow to add new fields? (/showthread.php?tid=29)
Does tussom Template allow to add new fields? - admin - 11-09-2021
Yes, using tussom Template, one can define a new form and add new Custom fields. One can also define whether the fields should be Read Only or Read/Write and visible/hidden to Support Engineers/End Users.
One can also restrict the Templates to be displayed only to certain teams or customers. The names of the templates will be displayed while creating respective tickets.