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+---- Thread: Is it possible to map Severity in BMC Remedy to tussom? (/showthread.php?tid=43)
Is it possible to map Severity in BMC Remedy to tussom? - admin - 11-12-2021
Yes, tussom offers a configuration screen to map the fields of BMC Remedy with tussom fields. Based on the flag, it leverages the mapping while creating, updating tickets or both.