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+---- Forum: FAQ (Frequently Asked Questions) (https://tussom.com/forums/forumdisplay.php?fid=133)
+---- Thread: Can OTRS Community Edition data be migrated to tussom? (/showthread.php?tid=44)
Can OTRS Community Edition data be migrated to tussom? - admin - 11-12-2021
Yes. tussom offers a configuration screen to map the OTRS fields to tussom fields. Also, using tussom, one can download templates, fill them up and import the configuration data or tickets that may be residing in OTRS as a part of migration, seamlessly.