tussom Service Management Low Code Platform
Plan. Set up. Deploy.
Using our Accelerated Deployment, get your Service & Asset Management solution deployed and available to use with your data in 24 hours, top. It is so simple that you can DIY (Do It Yourself).
Adaptive Roadmap for your Service & Asset Management solution
tussom is the only Service & Asset Management platform that offers an Adaptive Roadmap solution based on your business requirements. Go ahead and experience our seamless automation to deploy the solution.
Identified pain areas? Select your Solution
Are you a small company that needs a quick Helpdesk to be deployed? Or are you a mid size to large organization that needs a sophisticated and scalable Enterprise IT Service, Asset & Operations Management?
Choose your Modules or Feature-Sets
Does your business need only Incident and Service Request Management currently? Or do you need only Asset Management?
Cherry-pick your Features
Do you need Resolution Checklist? Do you want a Scheduled Calendar for Change or Service Requests? Will automating preventive maintenance for assets periodically help?
Deploy with ‘your industry’ relevant Data
Wouldn’t you prefer to have an instance available along with the data like your end users, Support Engineers, SLA etc. configured? Would you like to consider standard data for categories, status, type used in the industry or migrate old tickets? With tussom platform, you get it all.
Customer Success Stories
Datacenter
The world’s second largest Datacenter wanted to have a reliable and scalable Service & Asset Management solution. They wanted to avoid earlier mistake of selecting costliest ITSM product yet personalize to include their business requirements.
Automotive Manufacturing
One of the European’s largest conglomerate in Automotive segment was struggling to have an optimal IT Service Management where over 1500 Support Engineers were deployed. They had specific business requirements and customizations to be met.
Government
OAG division of Rwanda government wanted to establish best practices and set up a solution compliant with ITIL. Their requirement was also to have reports and analytics to be according to their guidelines. Timelines to implement post bidding were stringent.