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Are there options to send the chat message as email to myself? - Printable Version

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Are there options to send the chat message as email to myself? - admin - 11-16-2021

Yes, after chatting, when the user closes the chat window, a popup with following options is displayed -

  • Create a ticket
  • Update a ticket (with tickets belonging to the end user)
  • Send an email

When the user opts to send an email, it prompts to enter email id. One can enter even email ids to which the chat should be sent. The chat is then sent to all the recipients via email.