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How can I restrict certain Knowledge Base records to be viewed by specific Teams?

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How can I restrict certain Knowledge Base records to be viewed by specific Teams?
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#1
11-13-2021, 01:14 PM
While creating new Knowledge Base records, one can select the Teams to which it will be restricted to. Once done, Support Agents of other Teams will NOT be able to view these Knowledge Base records.
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How can I restrict certain Knowledge Base records to be viewed by specific Teams? - by admin - 11-13-2021, 01:14 PM

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