Problem Management

Problem Management Framework for a Multisource Enterprise IT Landscape

by admin

As practitioners of both Art & Science of IT Service Management we are all aware that problem management plays a vital role in any business engagement and helps to achieve results. ITIL defined Problem Management as a practice which is responsible for managing the lifecycle… Read More »Problem Management Framework for a Multisource Enterprise IT Landscape

Problem Management Framework in a Multisource Enterprise IT Landscape

by admin

As practitioners of both Art & Science of IT Service Management, we are all aware that problem management plays a vital role in any business engagement and helps to achieve results. ITIL defined Problem Management practice as responsible for managing the lifecycle of all problems.… Read More »Problem Management Framework in a Multisource Enterprise IT Landscape