+- tussom Forums (https://tussom.com/forums)
+-- Forum: Service Management (https://tussom.com/forums/forumdisplay.php?fid=1)
+--- Forum: Knowledge Management (https://tussom.com/forums/forumdisplay.php?fid=7)
+---- Forum: FAQ (Frequently Asked Questions) (https://tussom.com/forums/forumdisplay.php?fid=64)
+---- Thread: Does tussom provide Approver for Knowledge Base records to be published? (/showthread.php?tid=17)
Does tussom provide Approver for Knowledge Base records to be published? - admin - 11-06-2021
Yes, tussom offers Approvers as well as Reviewers before the Knowledge Base record is published. One can define Reviewers and Approvers that wil play the respective role after the Knowledge Base record is created. Once the KB record is reviewed and approved, it can then be published either to end users, Support Engineers or both.