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Service Management
This is a forum to discuss Service Management aspects using tussom.
Forum Threads Posts Last Post
Incident Management
This is a forum to discuss Incident Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
7 7 Can I create an incident ...
11-16-2021, 09:11 AM
by admin
Service Request Management
This is a forum to discuss Service Request Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
4 4 How to reschedule Service...
09-24-2021, 11:29 AM
by admin
Problem Management
This is a forum to discuss Problem Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
4 4 How can I be productive w...
11-13-2021, 06:52 AM
by admin
Change Management
This is a forum to discuss Change Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
5 5 Does tussom provide costs...
11-13-2021, 07:28 AM
by admin
SLA (Service Level Agreement) Management
This is a forum to discuss SLA (Service Level Agreement) Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
5 5 Can I define separate SLA...
11-13-2021, 01:06 PM
by admin
Knowledge Management
This is a forum to discuss Knowledge Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
4 4 Is Knowledge Management i...
11-16-2021, 09:59 AM
by admin
CMDB (Configuration Management Database)
This is a forum to discuss CMDB (Configuration Management Database) using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
6 6 How to delete a relations...
11-16-2021, 10:28 AM
by admin

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Asset Management
This is a forum to discuss Asset Management using tussom
Forum Threads Posts Last Post
Asset Inventory
This is a forum to discuss manually adding assets leveraging Asset Inventory using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
5 5 Are the ITSM and Asset Ma...
11-16-2021, 08:37 AM
by admin
Asset Discovery
This is a forum to discuss Asset Discovery using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
4 5 How does an agent based d...
12-25-2022, 04:00 AM
by anneus11
Service Mapping
This is a forum to discuss Service mapping using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 How do I know if one of b...
11-06-2021, 11:57 AM
by admin

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Operations Management
This is a forum to discuss various Operations Management aspects using tussom
Forum Threads Posts Last Post
Server Monitoring
This is a forum to discuss Server Monitoring using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 How can I get inbound pac...
11-06-2021, 12:41 PM
by admin
Network Monitoring
This is a forum to discuss Network Monitoring using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Where can I find the bits...
11-06-2021, 12:55 PM
by admin
Database Monitoring
This is a forum to discuss Database Monitoring using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Does tussom help in getti...
11-06-2021, 12:58 PM
by admin

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Collaboration
This is a forum to discuss different collaboration modules using tussom
Forum Threads Posts Last Post
Chat module
This is a forum to discuss chat module using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
2 2 Are there options to send...
11-16-2021, 06:50 AM
by admin
Virtual Assistant (Chatbot)
This is a forum to discuss chatbot module using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Can I display video conte...
11-09-2021, 07:23 AM
by admin
Audio Call
This is a forum to discuss about how to use audio call module using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Can audio calls be schedu...
11-09-2021, 07:26 AM
by admin
Video Call
This is a forum to discuss about how to leverage video call module using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Does tussom offer whitebo...
11-09-2021, 07:28 AM
by admin
tussom Buddy
This is a forum to discuss about tussom Buddy
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 What use cases are consid...
11-09-2021, 07:30 AM
by admin

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Templates
This is used to discuss on how to manage templates in tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for DIY Templates.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on DIY Templates.
4 4 Can I create a template f...
11-16-2021, 09:17 AM
by admin

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Workflows
This is used to discuss on how to manage workflows in tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for DIY Workflows.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on DIY Workflows.
4 4 How can we make changes t...
11-16-2021, 08:28 AM
by admin

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Project Management
This is used to discuss about Project Management using tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for Project Management.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on Project Management.
1 1 How can I see Gantt Chart...
11-09-2021, 12:35 PM
by admin

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Release Management
This is used to discuss about Release Management using tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for Release Management.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on Release Management.
1 1 How is a Change linked wi...
11-11-2021, 12:25 PM
by admin

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Defects Management
This is used to discuss about Defects Management using tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for Change Management.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on Defects Management.
1 1 Can i have same standard ...
11-11-2021, 12:28 PM
by admin

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Human Capital Management
This is used to discuss about Human Capital Management (also referred as HR Management System) using tussom
Forum Threads Posts Last Post
Recruitment & Onboarding
This is used to discuss on Recruitment & Onboarding modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never
Employee Essentials
This is used to discuss on Employee Essentials modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never
Payroll & Benefits
This is used to discuss on Payroll & Benefits modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never
Goals & Performance
This is used to discuss on Goals & Performance modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never
Learning & Development
This is used to discuss on Learning & Development modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never
VISA & Travel
This is used to discuss on VISA & Travel modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never
HR Reports & Analytics
This is used to discuss on HR Reports & Analytics modules of Human Capital Management in tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
0 0
Never

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Material Management
This is used to discuss about Material Management using tussom
Forum Threads Posts Last Post
MRQ (Material Request)
This is used to discuss about Material Request Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Does MRQ allow to create ...
11-11-2021, 12:45 PM
by admin
MIT (Material Issue Task)
This is used to discuss about Material Issue Task Management using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Does tussom MIT module ge...
11-11-2021, 12:48 PM
by admin

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Service Delivery (also referred as Project Mgmt in Datacenter)
This is used to discuss about Service Delivery (also referred as Project Management in Datacenter parlance) using tussom. This discusses complete automation service delivery right from creation of orders to assigning tickets and handing over to Operations. It also covers SOFs (Service Order Forms) and SCFs (Service Change Forms) of datacenters and integration with Asset Management and SAP.
Forum Threads Posts Last Post
SOF (Service Order Form)
This is used to discuss on the SOF related features using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Can I create an MRQ reque...
11-12-2021, 06:55 AM
by admin
SCF (Service Change Form)
This is used to discuss on the SCF related features using tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 What types of SCF request...
11-12-2021, 06:58 AM
by admin

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Reports & Analytics
This is used to discuss about Reports & Analytics using tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for Reports & Analytics.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on Reports & Analytics.
1 1 Does tussom allow to sche...
11-12-2021, 07:00 AM
by admin

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Feedback Survey
This is used to discuss on Feedback Survey module in tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for Feedback Survey module.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on Feedback Survey module.
2 2 Can I have a quick feedba...
11-13-2021, 06:43 AM
by admin

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Integrations
This is a forum to discuss about different integrations with tussom
Forum Threads Posts Last Post
Salesforce
This is a forum to discuss integrating Salesforce with tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Can Salesforce create a T...
11-12-2021, 07:09 AM
by admin
SAP
This is a forum to discuss integrating SAP with tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Can SAP update PO creatio...
11-12-2021, 08:43 AM
by admin
ServiceNow
This is a forum to discuss integrating ServiceNow with tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Is dual integration possi...
11-12-2021, 08:51 AM
by admin
BMC Remedy
This is a forum to discuss integrating BMC Remedy with tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
12 13 how long does 5mg of tada...
01-15-2023, 02:46 AM
by Preosedog
OTRS Community Edition
This is a forum to discuss integrating OTRS Community Edition with tussom
Sub Forums:
Support,
FAQ (Frequently Asked Questions)
1 1 Can OTRS Community Editio...
11-12-2021, 08:58 AM
by admin

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tussom Administration
This is used to discuss on how to administer and configure foundation data in tussom
Forum Threads Posts Last Post
Support
This section answers the questions or issues faced by users and responded by SMEs (Subject Matter Experts) for tussom Administration.
0 0
Never
FAQ (Frequently Asked Questions)
This answers frequently asked questions on tussom Administration.
5 5 How long does it take to ...
11-16-2021, 08:49 AM
by admin

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