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Service Management
Incident Management
Support
FAQ (Frequently Asked Questions)
Service Request Management
Support
FAQ (Frequently Asked Questions)
Problem Management
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Change Management
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SLA (Service Level Agreement) Management
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Knowledge Management
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CMDB (Configuration Management Database)
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Asset Management
Asset Inventory
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Asset Discovery
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Service Mapping
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Operations Management
Server Monitoring
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Network Monitoring
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Database Monitoring
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Collaboration
Chat module
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Virtual Assistant (Chatbot)
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Audio Call
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Video Call
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tussom Buddy
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Templates
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Workflows
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Project Management
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Release Management
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Defects Management
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Human Capital Management
Recruitment & Onboarding
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Employee Essentials
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Payroll & Benefits
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Goals & Performance
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Learning & Development
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VISA & Travel
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HR Reports & Analytics
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Material Management
MRQ (Material Request)
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MIT (Material Issue Task)
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Service Delivery (also referred as Project Mgmt in Datacenter)
SOF (Service Order Form)
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SCF (Service Change Form)
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Reports & Analytics
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Feedback Survey
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Integrations
Salesforce
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SAP
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ServiceNow
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BMC Remedy
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OTRS Community Edition
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tussom Administration
Support
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