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FAQ (Frequently Asked Questions)
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Thread / Author | Replies | Views | Rating | Last Post [asc] | ||
Can I define separate SLA for vendor?
11-13-2021, 01:06 PM
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0 | 1,420 |
11-13-2021, 01:06 PM Last Post: admin |
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Can I define SLA criteria based on assets?
11-13-2021, 01:04 PM
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0 | 1,352 |
11-13-2021, 01:04 PM Last Post: admin |
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Does tussom offer Category and Team based SLA compliances?
11-13-2021, 01:01 PM
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0 | 1,356 |
11-13-2021, 01:01 PM Last Post: admin |
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What happens when SLA is resumed after status is taken off hold?
11-13-2021, 07:34 AM
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0 | 1,413 |
11-13-2021, 07:34 AM Last Post: admin |
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Can I have different SLA criteria for different customers?
11-06-2021, 10:17 AM
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0 | 1,325 |
11-06-2021, 10:17 AM Last Post: admin |
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