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+--- Forum: FAQ (Frequently Asked Questions) (https://tussom.com/forums/forumdisplay.php?fid=92)
+--- Thread: How can we make changes to workflow processes? (/showthread.php?tid=71)
How can we make changes to workflow processes? - admin - 11-16-2021
tussom Workflows can be updated based on business requirements. The Category and criteria to trigger workflow can be updated. Similarly, the tasks, approvals and Stage criteria can be updated.
It is recommended to configure the workflows with proper planning to avoid frequent updates. Note that the tickets that were created before workflow updates may or may not get impacted based the progress of the workflow.