11-16-2021, 06:50 AM
Yes, after chatting, when the user closes the chat window, a popup with following options is displayed -
When the user opts to send an email, it prompts to enter email id. One can enter even email ids to which the chat should be sent. The chat is then sent to all the recipients via email.
- Create a ticket
- Update a ticket (with tickets belonging to the end user)
- Send an email
When the user opts to send an email, it prompts to enter email id. One can enter even email ids to which the chat should be sent. The chat is then sent to all the recipients via email.