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CMDB (Configuration Management Database)
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Service Management
-- Incident Management
---- Support
---- FAQ (Frequently Asked Questions)
-- Service Request Management
---- Support
---- FAQ (Frequently Asked Questions)
-- Problem Management
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---- FAQ (Frequently Asked Questions)
-- Change Management
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---- FAQ (Frequently Asked Questions)
-- SLA (Service Level Agreement) Management
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-- Knowledge Management
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-- CMDB (Configuration Management Database)
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Asset Management
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Operations Management
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Collaboration
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Release Management
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Human Capital Management
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Material Management
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Service Delivery (also referred as Project Mgmt in Datacenter)
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