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Does tussom Template allow to add new fields?
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Yes, using tussom Template, one can define a new form and add new Custom fields. One can also define whether the fields should be Read Only or Read/Write and visible/hidden to Support Engineers/End Users.

One can also restrict the Templates to be displayed only to certain teams or customers. The names of the templates will be displayed while creating respective tickets.
Best Regards
tussom Team
https://www.tussom.com
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Does tussom Template allow to add new fields? - by admin - 11-09-2021, 11:08 AM

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